Home Depot One-Page Checkout
Simplifying Home Depot's online checkout process, reducing customer process time by 20% and boosting online sales by 23%.
Olya Androsik led a transformative project for The Home Depot, redesigning the online checkout process into a streamlined one-page format. This initiative reduced the average customer process time by 20%, resulting in a 15% increase in visits and a 23% rise in online sales. Olya managed a team of 22 Product Designers, conducting design discovery workshops, creating an MVP prototype, and collaborating with multidisciplinary stakeholders. The project's success was driven by user-centric design principles, agile methodologies, and continuous feedback loops, ultimately enhancing user satisfaction and driving significant business growth for Home Depot.